FAQ

Questions Before Selling Your Device?

You have questions – we have answers. Here are some of the most common questions customers ask before selling their devices. If you can’t find the answer to your question below, just reach out to our friendly support team.

How do I get a quote?

Getting a cash offer for your device is incredibly simple. Go to our quoting page, tell us a little bit about your phone, and we will give you an instant offer! The process is incredibly easy and you can get a quote in less than 30 seconds.

How do I ship my device?

After you accept your offer and go through the checkout process, you will be provided a free shipping label. Pack your phone safely in a box, slap on that free shipping label, and send your phone into BuyBackTech.

How long is my offer valid for?

We offer a 14-day price lock, meaning if we receive your phone within 14 days, the price you were quoted is the price you will get. No requotes – no bait and switch.

Am I obligated to sell if I place an order?

No, you can cancel your order at any time with no penalties whatsoever.

How do payments work?

We offer 4 convenient payment options. You can receive an online payment through PayPal, Cash App, Venmo or a direct transfer into your bank account! Payments are processed after we receive and inspect your device(s).